Keep your website fast, secure & online.

Every plan bundles the essentials that keep a website healthy: software and plugin updates, security hardening and monitoring, automated off-site backups, uptime and performance checks, and a set allotment of hands-on time each month for bug fixes and content changes. Larger plans add faster response targets and priority emergency access. We scope the plan to your site, then handle the technical upkeep so you don’t have to.

Yes. A large share of the sites we care for were built by someone else. We start with a full audit — hosting, software versions, security posture, backups, and performance — fix anything urgent, then bring the site onto our maintenance and monitoring stack. You get one reliable team going forward, regardless of who built it or what platform it runs on.

Response targets are written into every plan so you always know what to expect. Routine requests are typically handled within one to two business days, while anything that takes a site down or exposes it to risk is treated as an emergency and jumps the queue. Higher-tier plans carry faster guaranteed response windows and priority access for time-critical issues.

Yes. Our monitoring often catches an outage before you do and alerts us automatically, and priority-plan clients get a direct line for urgent issues. When a site is down, hacked, or broken, we triage immediately, restore from a clean backup if needed, and stay on it until you’re back online and stable.

Most clients choose a monthly care plan because it covers proactive work — updates, security, backups, and monitoring — that prevents problems rather than just reacting to them, and it includes a block of support time. If you only need occasional help, we also work hourly. We’ll recommend whichever fits how often your site changes and how critical uptime is to your business.

Always — they’re the backbone of every plan. We run automated, off-site backups on a schedule with tested restores, keep all software patched, harden the site against common attacks, and monitor for malware and suspicious activity. If something does get through, we clean it up, close the hole, and restore from a known-good backup.